Orders & shipping

How do I return my order?

To return your product, you should mail your product to:

2604 NW 97TH AVE DORAL, FL 33172 UNITED STATES

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • We don’t guarantee that we will receive your returned item. 
  • We only change one time the same invoice (no exception)
  • After shopping at themellieshop@gmail.com you agree to these terms and conditions.

Thank you for shopping with us Mellie girl! We hope you have a great experience and have no reason for returns

All orders can be returned within 7 days.

We do not make any refunds.

 Our return policy lasts 7 days after the order has been delivered. If the 7 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit.

  • The Mellie Shop is not responsible for lost or any problem with the package once the tracking number have been sent to our client.
  • To be eligible for a return, your item must be unused, with tags fully attached, and in the original packaging. 
  • We require a receipt or proof of purchase.
  • Non-returnable items: Sale items and gift cards. 
Do you have a physical store?

Yes we do!

2604 NW 97th Ave
Doral, FL 33172
United States

  • Monday - Friday : 11am - 7pm
  • Saturdays: Closed
  • Sundays: 12pm - 6pm
Can I still change my order?

Our return/exchange policy lasts 7 days after the order has been delivered. If the 7 days have gone by since your purchase, unfortunately we can’t offer you a exchange or store credit.

  • To be eligible for a return, your item must be unused, with tags fully attached, and in the original packaging. 
  • We require a receipt or proof of purchase.
  • Non-returnable items: Sale items and gift cards. 

To return your product, you should mail your product to:

2604 NW 97TH AVE DORAL, FL 33172 UNITED STATES
How can I track my order?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available.