FAQ

After checkout, you’ll receive an order confirmation email. When your order ships, you’ll receive a second email with tracking details.

Please allow 5 to 10 business days (Monday through Friday, excluding holidays) for processing. Tracking may take up to 48 hours to update after shipment.

International orders may be subject to import duties, taxes, and customs fees charged by the destination country. These are not included in the product price or shipping cost and are the recipient’s responsibility.

Once a tracking number is provided and the carrier shows proof of delivery, shipping liability rests with the selected carrier. Any claims must be submitted directly to the carrier using your tracking number.

Returns are accepted within 7 days after your order is delivered or received in-store. We do not offer refunds. If the 7-day window has passed, we can’t offer an exchange or store credit.

Items must be unused, with tags attached, and in the original packaging. Proof of purchase is required.

Final sale: sale items and gift cards.

Mail your return to:
2604 NW 97TH AVE, Doral, FL 33172, United States

Return shipping is the customer’s responsibility. Shipping costs are non-refundable, and we don’t guarantee receipt of your returned item.

Yes. Visit us at 2604 NW 97th Ave, Doral, FL 33172, United States.

Monday to Friday: 11am to 7pm
Saturday: Closed
Sunday: 12pm to 6pm